GuideStone Help Center

How does the Unum Employee Assistance Program — Work/Life Balance services work?
As a part of Unum’s Employee Assistance Program — Work/Life Balance services, par
Who provides the Employee Assistance Program — Work/Life Balance services?
The Employee Assistance Program — Work/Life Balance services provided by HealthAd
How much are members charged to use the Employee Assistance Program — Work/Life Balance services?
There is no charge to use the program. Work/Life Balance services are free to any
Are all Employee Assistance Program — Work/Life Balance services calls confidential?
Yes, within the constraints of the law.* No information about you or what you hav
What information do employees need to give consultants for the Employee Assistance Program — Work/Life Balance services?
The consultant will ask for your name, phone number, email address, city and the
Can the Employee Assistance Program — Work/Life Balance services offer help for family members with special needs?
Yes. Programs available for special needs children and adults vary considerably d
Can employees call the Employee Assistance Program — Work/Life Balance services more than once?
Yes. You and your immediate family members can call the service as often as you w
Can employees talk to the same Employee Assistance Program — Work/Life Balance services consultant?
Yes, you are encouraged to talk with the same consultant each time you reach out.
May I share the Employee Assistance Program — Work/Life Balance services toll-free number with anyone?
You decide who gets the number. The service is for you and any family member and

Can't find what you're looking for? We may still have an answer.