GuideStone Help Center

What is the Sword Virtual Physical Care Program?
The Sword Virtual Physical Care Program pairs GuideStone members virtually with a
What is included in the Sword Virtual Physical Care Program?
The program includes: One-on-one coaching with a licensed physical therapist.
How does the Sword Virtual Physical Care Program Work?
Once a member accesses Join.SwordHealth.com/BCBS , a member will complete an init
What is the member cost for the Sword Virtual Physical Care Program?
There is no cost to the member.
I have a high-deductible health plan (HDHP). Will I have to pay my deductible before I can use the Sword Virtual Physical Care Program?
No, there is no cost to the member because the program is for disease management.
Do the Sword Virtual Physical Care Program visits count towards my physical therapy benefit limit within my medical benefits?
The program is covered under a different benefit within the medical coverage. It
The digital therapist kit for the Sword Virtual Physical Care Program includes a tablet. Can the member use this to access the internet or other applications?
No. The Samsung tablet only has the SWORD Health app installed. It cannot be used
What does the member do with the digital therapist kit once the Sword Virtual Physical Care Program has been completed?
The member may return the tablet and sensors upon program completion with a posta
Can the member’s physician get information about the member’s progress on the Sword Virtual Physical Care Program?
Upon request, Sword can share a member’s assessment report, which includes their

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