Policyholders are encouraged to check with their GuideStone agent any time they h

Every claim is unique, and the length of time it takes to resolve each one will d

It is the portion of a loss that must be paid by the insured party before the ins

Yes. Even if you aren’t sure, it’s always a good idea to report a claim promptly.

Please do not wait. Contact Brotherhood Mutual immediately when a loss occurs. Ev

Notify your GuideStone agent as soon as possible. If the loss occurs over a weeke

If your claim requires immediate attention, contact your GuideStone agent. If you

Yes, you can make emergency repairs to protect your property from further damage.

Brotherhood will assign your claim to a home-office staff adjuster who will follo

Generally, two repair estimates by qualified contractors will be required when yo

If your personal property is affected, you'll need to submit a complete list of d

For more serious losses, you'll need an on-site inspection by a staff or independ

Contrary to popular perception, claims adjusters don't look for ways to minimize