Delays in processing may occur when information is missing or additional medical records are needed. If GuideStone needs additional information we will contact you and, when we receive the information, will pass it, along with your Evidence of Good Health Application, to our underwriters. So if you receive a request for additional information, please respond quickly and encourage your doctor to do the same so that your application is processed as quickly as possible.

 If you have questions or need additional assistance, you may reach a customer solutions specialist by calling 1-844-INS-GUIDE (1-844-467-4843).