If your Personal Plans bill is paid by your employer, all the employees at a given employer who have insurance with GuideStone are listed on one itemized bill. Bills are sent to the employer's billing address monthly. GuideStone bills one month in advance for insurance. For example, an employer will receive a bill for February coverage at the beginning of January.
Because of the advance payment policy, several months of charges for a new insurance enrollee may appear on your first bill for that individual. For example, the billing for a new employee could happen as follows:
- Jan. 10: You receive your regular advance bill for February coverage (for all your existing employees).
- Feb. 9: You receive your regular advance bill for March coverage (for all your existing employees).
- Feb. 11: A new employee has been approved for coverage with GuideStone.
- Mar. 11: You receive your regular advance bill for April coverage, which includes charges for your new employee's February, March and April.
Payments arriving after the 1st of the month may not be reflected on the following month’s bill. Retirement contributions and insurance payments cannot be combined and sent to the same billing address.
If your Personal Plans bill is an Individual bill, bills are sent monthly, at the same time as employer bills, to the billing address on file.
Do you prefer auto-pay? Learn how to set up automatic draft for your monthly insurance payment for Personal Plans.