All the employees at a given employer who have insurance with GuideStone are listed on one itemized bill. Bills are sent to the employer's billing address monthly. GuideStone bills one month in advance for insurance. For example, an employer will receive a bill for February coverage at the beginning of January.
Because of the advance payment policy, several months of charges for a new insurance enrollee may appear on your first bill for that individual. For example, the billing for a new employee could happen as follows:
- January 10: You receive your regular advance bill for February coverage (for all your existing employees).
- February 9: You receive your regular advance bill for March coverage (for all your existing employees).
- February 11: A new employee has been added to the coverage with GuideStone.
- March 11: You receive your regular advance bill for April coverage, which includes charges for your new employee's February, March and April coverages.
Payments arriving after the 1st of the month may not be reflected on the following month’s bill.
Retirement contributions and insurance payments cannot be combined and sent to the same billing address. Also, Personal Plans and Group Plans insurance payments cannot be combined.
If you are a registered administrator, log in to Employer Access Program® here and utilize the "Insurance Billing" section to view your bills. Your bill is itemized by participant and by plan.