How do I complete contribution change requests in EAP?

If your plan is eligible, you are able to complete your employees contribution change requests through the Employer Access Portal. 

  1.  Once logged into the Employer Access Portal, click on the Retirement tab.
  2.  Click on the Contribution Requests tab.
  3.  You can view the elected changes by clicking on the employee's name.
  4.  Click Update and input the new contribution information. 
    1. If the employee elected a percentage, input the employee's annual salary under Pending Contribution update and the new dollar amount for contributions will automatically be calculated. 
    2.  You will then update the new dollar amount under recurring contributions
  5.  Click Save and Exit to complete.

Click here for a video on how to complete these requests.

 

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