If you have questions specific to your account and would like to speak with a Customer Solutions Specialist, please contact us at one of our toll-free numbers:
For Retirement accounts, please call 1-888-98-GUIDE (1-888-984-8433) or if calling internationally (214) 720-0511.
For Insurance accounts, please call 1-844-INS-GUIDE (1-844-467-4843)
Our Customer Solutions Specialists are available Monday through Friday between 7 a.m. and 6 p.m. CST for your convenience.
If you have questions related to our other products, please view our phone numbers and hours operation to locate the correct team to assist you.
Don't have time to call? Use our secure contact form to email a Customer Solutions Specialist. Our team will respond to your email within 24 hours.