How do I terminate or cancel my employee’s coverage for Group Plans?

If your employee is no longer employed with your group, you must log into the Employer Access Program® and terminate their coverage. Instructions for terminating through the Employer Access Program can be found here.

GuideStone policy states that all coverage terminations must be submitted within 31 days of the termination date. GuideStone can credit your account for up to two months of previous coverage after we receive the termination notice.

If your employee is still actively working full-time but wishes to terminate only specific products, you may visit the specific employee’s page on your Employer Access Program® and click the "Terminate Product" link.

If your current employee wants to terminate medical, dental and/or vision coverage that is employer-paid, a waiver must be submitted and can be completed in one or two ways: Electronic waivers can be completed through the Employer Access Program's "Terminate Product" link, or Waiver of Medical, Dental and/or Vision Coverage forms may be submitted to your Group Plan specialists. If you need additional information or assistance, you may contact us here.

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