How do I terminate or cancel my employee’s coverage for Group Plans?

If your employee is no longer employed with your group, you may log into the Employer Access Program® and terminate their coverage.

GuideStone policy states that all coverage terminations must be submitted within 31 days of the termination date. GuideStone can credit your account for up to two months of previous coverage after we receive the termination notice.

If your employee is still actively working full-time but wishes to terminate only specific products, you may indicate this on your Employer Access Program® termination request.

If your current employee wants to terminate medical and/or dental coverage that is employer-paid, they must also complete a Waiver of Medical and/or Dental Coverage form, and you must submit the waiver to your designated Operations team. If you do not know your designated Operations team's contact info, you may contact us here.

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