Before you can upload your documents, make sure that a copy of your signed application has been scanned or emailed and saved to your computer as a PDF document.
Then, to upload your completed documents for your loan or withdrawal, log into your MyGuideStone® account. Once logged in, click the "Pending Application" message in your “Notification Center”.
Next, locate the “Document Uploader” section toward the bottom of your “My Messages” screen. The Document Uploader will display only loan or withdrawal requests for which you have received paperwork to complete. This feature will support submissions only for a loan or a withdrawal. Please do not submit other types of requests through this feature, as they may not be processed correctly.
Watch the video to learn how to submit your file, or read the instructions below:
Follow the steps below to upload your application:
Once your document(s) has been submitted successfully, your request status will be updated, and a copy of your submitted application will be available in your “My Messages” inbox shortly. (Note: Please refresh your browser to check your “My Messages” inbox.) You will not be able to submit additional documentation for the same transaction. Please allow 5–7 business days for processing your application. We will update you on the status of your request via email.
If you need assistance with uploading your application, please contact us.