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  • Home
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    • SmartShopper®
  • What is SmartShopper?

    SmartShopper is a program that helps you be a savvy medical consumer by reminding

  • How do I know if I am eligible to participate in SmartShopper?

    All enrollees (and their family members) who have medical coverage are eligible t

  • Will I have to change my Primary Care Provider (PCP) to use SmartShopper or will my medical benefits change?

    No. SmartShopper will not affect your relationship with your PCP or your medical

  • Do I need to send any money to participate in SmartShopper?

    No. SmartShopper is provided to you at no cost by your health plan.

  • How can I qualify for a reward with SmartShopper?

    Qualifying for a reward is simple and fast. If your doctor recommends a particula

  • What medical services qualify for a reward though SmartShopper?

    You can receive rewards through SmartShopper by choosing cost-effective options f

  • How much money can I receive as a reward through SmartShopper?

    SmartShopper offers up to three levels of incentives, based on where you live, th

  • How will I receive my reward from SmartShopper?

    If you qualify for a reward, a check will be mailed to you within 45 to 60 days o

  • Can my covered family members use SmartShopper themselves or do I have to shop for them?

    As the enrollee, you can shop for medical services for yourself and your covered

  • Who can I contact if I have questions about the status of my reward check or about the SmartShopper website?

    For questions related to your rewards, you can call SmartShopper at 1-866-285-747

  • Am I obligated to use the most cost-effective facility after shopping with SmartShopper?

    No. SmartShopper is completely voluntary. You can receive a reward by choosing an

  • What if my doctor already scheduled me to go to a facility not on the SmartShopper list of options?

    Call SmartShopper 1-866-285-7475 and a customer service expert will determine if

  • What if the facility I usually go to is already the most cost-effective option on SmartShopper's list?

    If you are already scheduled at a cost-effective facility on the SmartShopper lis

  • Do I have to pay taxes on the cash rewards I receive from SmartShopper?

    All cash rewards are considered taxable by the Internal Revenue Service (IRS). If

  • How do I know the cost-effective options suggested by SmartShopper are also high quality options?

    All health centers on your SmartShopper list are part of the your health plan’s n

  • Will my employer have access to my personal health information if I use SmartShopper?

    No. SmartShopper does not share personal information about you or your dependents

  • Can I access SmartShopper from my smart phone?

    Yes. SmartShopper is a fully mobile platorm. You can use it with any mobile devic

  • Can I shop for more than one service at a time on SmartShopper?

    Yes. If your doctor has referred you for more than one type of service (for examp

  • Can I receive a reward regardless of when I shop on SmartShopper?

    In order to receive a reward from SmartShopper, you need to shop before you recei

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