If your claim requires immediate attention, contact your GuideStone agent. If your GuideStone agent is not available after hours, contact Brotherhood Mutual directly by calling our toll-free claims line at 800.333.3371. Claims representatives are available at Brotherhood Mutual (all times are Eastern Time):
- Monday through Thursday: 8 a.m. to 7 p.m., ET
- Friday: 8 a.m. to 4:30 p.m., ET.
- After Hours: If your claim requires immediate attention during off hours, call 800.933.1849.